Support

Questions, problems or feedback: email support@loomfield.ai. A person reads every message.

Cancel your subscription

• Subscribed in the iOS app: open Settings on your iPhone, tap your name, then Subscriptions, choose Chalk Ledger and tap Cancel. You keep Plus until the end of the period you have paid for.
• Subscribed on the web: in Chalk Ledger, go to Settings > Plan > Manage plan.

Restore purchases

If you subscribed with the App Store and Plus is not showing on a new phone or after reinstalling, sign in with the same account and use Restore purchases on the Plan screen. Still stuck? Email us.

Export your data

In the app, go to Settings > Account > Export my data. You get JSON with a list of your photos.

Delete your account

In the app, go to Settings > Account > Delete account. Deleting is immediate and permanent; see the privacy policy for what is removed.

Terms

Purchases made through the App Store are also governed by Apple's Standard End User License Agreement. See also our terms of service.